The successful business needs to be well maintained. Customer Relationship Management is one of the best way to manage all data related to your services and products. As part of this effort, the Project Manager takes charge of listening and understanding client requirement, gathering detailed requirement specifications from the users and stakeholders, and comes up with a realistic and sensible implementation plan with milestones and key deliverables charted at various stages. Microsoft Dynamics 365 is the set of business intelligent services. It allows to see business & Customers data at one place.