Live Chat with Customers in Real-Time via Twilio SMS Product

A one click SMS sharing is possible to manage your conversation through SuiteCRM Twilio SMS product. When choosing this great product, it lets you chat with numerous clients at once to manage conversation smoothly. A user will also receive chat report on their email address like how many emails sent, total replied SMS, total missed SMS, and so on. The extension Twilio SMS is helpful in sharing pre-built SMS templates, too. Also, if you are interested in starting the conversation on list view, edit view, or in subpanel, then you can do that as well.